Senior Technical Writer
Tecnologia Única | São Paulo - SP | Remoto
We're expanding our technical writing team and are looking for a writer who can be deeply
technical while putting themselves into the mind of the customer.
We’re especially excited to connect with candidates who demonstrate a strong interest
in artificial intelligence and its impact on documentation. At Sovos, we are pioneering AI-
first documentation processes to ensure our content is innovative, efficient, and tailored
to evolving user needs.
As a technical writer, you’ll help to build exceptional software experiences through user-
centered content creation.
The ideal candidate will bring passion, creativity, and drive to a thriving content
development team that values teamwork, collaboration, technical prowess, and
attention to detail.
Faixa salarial
A combinar
Regime de contratação
PJ
Benefícios
💳 Cartão Caju
🩺 Apoio nutricional e psicológico pelo Psicologia Viva
🏋🏽 Wellhub (Gympass)
📖 Parceria com FIA Business School e Open English com descontos em cursos
⛱️ Descanso remunerado
💰 Bônus por indicação
🎂 Day-off de aniversário
💼 Disponibilização de escritório na Berrini - São Paulo/SP
- Leverage AI tools to generate high-quality content, accelerating the creation and refinement of documentation
- Utilize artificial intelligence to conduct product research, identify knowledge gaps, and surface insights that inform content strategies
- Collaborate with cross-functional teams to implement AI-driven solutions that enhance the overall documentation lifecycle
- Create comprehensive technical documentation for a wide audience, including end users, partners, administrators, and developers
- Adhere to documentation plans and schedules
- Maintain consistency in tone and style
- Update existing documentation, including release notes, installation guides, administration guides, developer guides, API reference guides, and use cases
- Resolve reported documentation issues
- Achieve and maintain relevant product knowledge
- Create and publish release notes for several distinct software development teams, translating technical updates into outcome-focused announcements
- Ensure that all user-facing content is aligned with our global tone and voice
- Collaborate with Support, Product, and other client-facing teams to ensure users are informed of outages, regulatory updates, and any other information that may impact the users’ success in using our software
- Bachelor’s Degree in English, Journalism, or a related field, OR equivalent experience
- working in a technical writing position, OR equivalent experience in a software development field
- 6+ years' experience working as a technical writer
- Experience with structured authoring, DITA, or minimalist writing
- Experience creating training guides or help documentation for software users
- Experience editing content to make it more accessible and easier to understand
- Ability to work closely with cross-functional teams
- Ability to produce quality content within a tight deadline
- Ability to work on multiple projects and prioritize deliverables for multiple stakeholders
- Ability and initiative to learn new tools and technologies as required, including effective troubleshooting skills
- Excellent written and verbal English-language communication skills
- Strong attention to detail, with an eye for improving existing work
- Self-starter, independent, fast learner, can-do attitude, and great interpersonal skills
- Regulatory or Compliance software
- Enterprise and/or SaaS documentation projects and audiences
- Tools such as Jira, Figma, Heretto, Claude.ai, Devin.ai, Copilot
Criamos a Única porque acreditamos que a inovação e a colaboração são a chave para
o sucesso.
Fundada em 2004 com soluções tecnológicas para o mercado segurador, mantemos
também um ecossistema de startups que hoje é o nosso maior pilar de inovação.
Hoje, com parceria de grandes players do mercado da tecnologia, como a Microsoft e
AWS, e somando cerca de 300 pessoas únicas, nos unimos com o propósito de impactar
vidas e negócios com soluções disruptivas.
Sentiu a energia Única e se identificou com o nosso propósito?
Então #VemSerUnico!
Senior Technical Writer
Tecnologia Única | São Paulo - SP | Remoto
Descrição da vaga
We're expanding our technical writing team and are looking for a writer who can be deeply
technical while putting themselves into the mind of the customer.
We’re especially excited to connect with candidates who demonstrate a strong interest
in artificial intelligence and its impact on documentation. At Sovos, we are pioneering AI-
first documentation processes to ensure our content is innovative, efficient, and tailored
to evolving user needs.
As a technical writer, you’ll help to build exceptional software experiences through user-
centered content creation.
The ideal candidate will bring passion, creativity, and drive to a thriving content
development team that values teamwork, collaboration, technical prowess, and
attention to detail.
Responsabilidades e atribuições
- Leverage AI tools to generate high-quality content, accelerating the creation and refinement of documentation
- Utilize artificial intelligence to conduct product research, identify knowledge gaps, and surface insights that inform content strategies
- Collaborate with cross-functional teams to implement AI-driven solutions that enhance the overall documentation lifecycle
- Create comprehensive technical documentation for a wide audience, including end users, partners, administrators, and developers
- Adhere to documentation plans and schedules
- Maintain consistency in tone and style
- Update existing documentation, including release notes, installation guides, administration guides, developer guides, API reference guides, and use cases
- Resolve reported documentation issues
- Achieve and maintain relevant product knowledge
- Create and publish release notes for several distinct software development teams, translating technical updates into outcome-focused announcements
- Ensure that all user-facing content is aligned with our global tone and voice
- Collaborate with Support, Product, and other client-facing teams to ensure users are informed of outages, regulatory updates, and any other information that may impact the users’ success in using our software
Requisitos e qualificações
- Bachelor’s Degree in English, Journalism, or a related field, OR equivalent experience
- working in a technical writing position, OR equivalent experience in a software development field
- 6+ years' experience working as a technical writer
- Experience with structured authoring, DITA, or minimalist writing
- Experience creating training guides or help documentation for software users
- Experience editing content to make it more accessible and easier to understand
- Ability to work closely with cross-functional teams
- Ability to produce quality content within a tight deadline
- Ability to work on multiple projects and prioritize deliverables for multiple stakeholders
- Ability and initiative to learn new tools and technologies as required, including effective troubleshooting skills
- Excellent written and verbal English-language communication skills
- Strong attention to detail, with an eye for improving existing work
- Self-starter, independent, fast learner, can-do attitude, and great interpersonal skills
Requisitos desejáveis
- Regulatory or Compliance software
- Enterprise and/or SaaS documentation projects and audiences
- Tools such as Jira, Figma, Heretto, Claude.ai, Devin.ai, Copilot
Faixa salarial
A combinar
Regime de contratação
PJ
Benefícios
💳 Cartão Caju
🩺 Apoio nutricional e psicológico pelo Psicologia Viva
🏋🏽 Wellhub (Gympass)
📖 Parceria com FIA Business School e Open English com descontos em cursos
⛱️ Descanso remunerado
💰 Bônus por indicação
🎂 Day-off de aniversário
💼 Disponibilização de escritório na Berrini - São Paulo/SP
Sobre a empresa
Criamos a Única porque acreditamos que a inovação e a colaboração são a chave para
o sucesso.
Fundada em 2004 com soluções tecnológicas para o mercado segurador, mantemos
também um ecossistema de startups que hoje é o nosso maior pilar de inovação.
Hoje, com parceria de grandes players do mercado da tecnologia, como a Microsoft e
AWS, e somando cerca de 300 pessoas únicas, nos unimos com o propósito de impactar
vidas e negócios com soluções disruptivas.
Sentiu a energia Única e se identificou com o nosso propósito?
Então #VemSerUnico!